Disclaimer

Disclaimer
eTrip Online

Last Updated: 1st November 2026

General Disclaimer

eTrip Online is a cloud-based online travel agency (OTA) that facilitates flight search, booking, ticketing, payment processing, and related travel services.

eTrip Online acts as an intermediary between travelers, travel agencies, airlines, global distribution systems (GDSs), consolidators, payment providers, and other travel suppliers. The contract of carriage for air transportation exists solely between the passenger and the operating airline.

Travel Information

The information provided on eTrip Online is intended for general travel booking and informational purposes.

Flight schedules, fares, availability, baggage allowances, travel restrictions, and airline policies displayed on our platform are provided by airlines and travel suppliers and may change without prior notice.

While we strive to maintain accurate and current information, eTrip Online does not guarantee that all content is complete, accurate, or up to date at all times.

Airline Responsibility

Airlines are solely responsible for:

  • Flight operations
  • Schedule changes
  • Delays and cancellations
  • Boarding decisions
  • Baggage handling
  • Refund and change policies
  • Fare rules and ticket conditions

Any disputes relating to flight operations, baggage, or transportation services should be addressed directly with the relevant airline.

Bookings, Payments & Refunds

eTrip Online facilitates flight reservations through airlines and third-party travel service providers.

All bookings, cancellations, amendments, ticket changes, and refunds are subject to the applicable airline, supplier, and fare rules.

Refund eligibility, cancellation charges, fare conditions, and ticket validity are determined by the applicable airline and travel supplier.

Payment methods and local settlement services may vary based on market availability, payment provider requirements, and applicable regulations.

Travel Documents & Entry Requirements

Travelers are solely responsible for ensuring they possess all documents required for travel, including:

  • Valid passports
  • Visas
  • Transit permits
  • Entry permits
  • Health certificates
  • Vaccination records
  • Any other government-required travel documentation

eTrip Online is not responsible for denied boarding, denied entry, deportation, quarantine requirements, or travel disruptions resulting from insufficient or incorrect travel documentation.

Third-Party Services

eTrip Online relies on services provided by airlines, travel suppliers, payment providers, technology providers, banks, and other third parties.

We are not responsible for interruptions, delays, system failures, errors, or performance issues caused by third-party service providers.

Limitation of Liability

To the maximum extent permitted by applicable law, eTrip Online shall not be liable for:

  • Flight delays or cancellations
  • Missed connections
  • Airline operational issues
  • Travel restrictions
  • Visa or immigration decisions
  • Government actions
  • Supplier failures
  • Technical outages
  • Indirect, incidental, or consequential losses

Nothing in this Disclaimer excludes or limits liability where such exclusion is not permitted under applicable law.

Force Majeure

eTrip Online shall not be responsible for delays, interruptions, or service failures caused by circumstances beyond its reasonable control, including:

  • Natural disasters
  • Severe weather
  • Pandemics
  • Government restrictions
  • Armed conflicts
  • Labor disputes
  • Security incidents
  • Internet or infrastructure failures
Important Notice

By using eTrip Online, you acknowledge and agree that:

  • Flight inventory, fares, schedules, and travel content are supplied by airlines and travel suppliers.
  • Airline rules govern ticket conditions, refunds, changes, baggage allowances, and travel policies.
  • Travel requirements remain the responsibility of the traveler.
  • eTrip Online acts as an online travel booking platform and intermediary facilitating travel-related services.

By accessing or using our website and services, you acknowledge and agree to this Disclaimer and the applicable Terms & Conditions.

eTrip Online

Global Flights • Local Payments • Local Presence

Search Globally. Book Confidently. Pay Locally Where Available.

All flight availability, pricing, schedules, baggage allowances, ticket conditions, refunds, and travel rights remain subject to the policies of the applicable airline, travel supplier, and regulatory authorities.